I'm sorry to hear you're having problems uploading your photos. If you don't see your photo under Gear Icon > Account > Pictures, the image is not in our system and must be re-uploaded. Please make sure your photos are saved as PNG or JPG files and are no larger than 4 MB.
To upload a photo, click on Account > Pictures > Upload Picture (There are three categories) > Browse > Upload.
That's all there is to it! For your information, all new content must be approved before it appears online.
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