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I am having trouble logging in. What do I do?

Suppose you're having trouble logging into your account because you entered the incorrect username or password. In that case, there's a good chance your old password is stored in your browser. We'll provide the steps below for deleting a single entry.

Firefox:

 

Deleting individual form entries

  1. If you want to remove one of your previous form entries from Firefox's history: Click on the form field and press the ↓ key to display all the saved entries.
  2. You may type the first few letters of the entry to limit the number of entries displayed.
    Use the ↓ key or the mouse pointer to highlight the entry you wish to delete.
    Press Shift+Delete. The entry will be removed.
  3. Please just repeat the process for each entry that you'd like to delete.

Chrome

  1. On your Android device, open Chrome Chrome.
  2. At the top right, tap More More.
  3. Tap Settings  and then Google Password Manager.
  4. Show, edit, delete, or export a password:
    • Show: Tap the password that you want to show and then Show password Preview.
    • Edit: Tap the password that you want to change and tap Edit. Edit your password, then tap Save.
    • Delete: Tap the password that you want to remove, then tap Delete.
    • Export: Tap Settings  and then Export passwords.

Tip: To delete your saved passwords, delete browsing data. Then select "Passwords."

SAFARI:

To delete a specific autofill entry in Safari on a Mac, go to Safari > Preferences > AutoFill, then click "Edit" next to "User Names and Passwords" or "Credit Cards" and remove the unwanted entry. 

 

  • Here's a more detailed breakdown: Open Safari Preferences: Click on "Safari" in the menu bar at the top of your screen, then select "Preferences".
  • Navigate to AutoFill: In the Preferences window, click on the "AutoFill" tab.
    • Edit Saved Information:For User Names and Passwords: Click "Edit" next to "User Names and Passwords".
    • For Credit Cards: Click "Edit" next to "Credit Cards".
    • Remove the Entry:Select the entry you want to delete.
    • Click the "-" (minus) button to remove it.
  • Click "Done" .
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